Returns & Refunds

Stock items can be returned to the branch for a full credit subject to a 25% re-stocking charge, but this needs to be accompanied with a proof of purchase. Non stock items can only be returned if the manufacturer will accept these back and may incur a restocking charge. Please contact the branch in those circumstances.

We regret that we are unable to accept returns of aggregates and powdered goods. Please contact the branch regarding large items that you are unable to return yourself regarding haulage costs.

Join our Mailing List

Sign up to our mailing list to receive offers, discounts and latest news

Management Buyout
Jun - 16
Management Buyout

We here at Builders Merchant Company are pleased to announce we have completed a management buyout. ...

Read more

BMJ Branch Recognition
May - 13
BMJ Branch Recognition

We've been selected for a double page feature regarding our new branch at Amsterdam Road in Hull and plans going further. ...

Read more

The Specialist
Apr - 20
The Specialist

Tom Reed, Internal Sales at Scunthorpe Branch, being presented with his name plaque, "The Specialist" by Managing Director, Duncan Thomson. If you want ...

Read more